Things You Might Wonder
Read our FAQs or contact customer support for further assistance.
AJEX offers a comprehensive range of financial services, including
- Foreign Currency Exchange
- Send Money
- Receive Money
- Currency Exchange
- Credit Card Bill Payment
- WPS Payroll Solution for Corporate & Domestic Employees
and other financial solutions tailored to meet the needs of individuals and businesses.
Our regular operating hours are from 08:30 AM to 10.30 PM. However, hours may vary by branch. Please visit our website or contact your local branch to confirm their specific operating times.
To find the nearest AJEX branch, visit our website and use the branch locator tool for addresses and contact details of all our locations.
You can contact AJEX customer service by calling 02-559-1555, emailing customercare@ajex.ae, or visiting a branch. Our team is ready to help with any questions or concerns.
You can send money internationally by visiting any of our branch locations. Our staff will guide you through the process and ensure you receive the best available rates and options.
As long as you have your Emirates ID or identification document, along with the complete details of the beneficiary account or recipient, you can begin your money transfer. (Requirements may vary depending on the country and payment method).
Wages Protection System (WPS) is an electronic salary transfer system that allows companies / institutions to pay workers’ wages via banks as well as approved and authorized financial institutions that are allowed to provide the service. To register your company under the WPS scheme, visit any Al Jaber Exchange branch with the following documents.
- Full list of employees in a specified format (get in touch with us to know more)
- Employees’ labor card details and copies of Emirates ID & Passport
- Trade license
- Tenancy Contract (as per License)
- Ministry of Labor registration number
- Owners / Partners Emirates ID & Passport
- Power of Attorney for authorized signatories
- Authorize person’s Emirates ID & Passport
- Agreement Signed by Al Jaber Exchange
For more information, you can contact AJEX customer service by calling +971 2 559 1555.
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For Service-Related Inquiries:
If you have any questions or require assistance with our services, please feel free to reach out to us at info@ajex.ae. We are here to help and will respond promptly to your inquiry.
For Complaints or Issues:
Your feedback is important to us. If you experience any issues or have concerns, please contact us at customercare@ajex.ae, and we will work to resolve the matter as quickly as possible.